Expectation Level of Outpatients Attending at Rural Healthcare Unit in Jolo: An Assessment
DOI:
https://doi.org/10.62596/apcc0k58Keywords:
patient satisfaction, rural health disparities, healthcare accessAbstract
This study assessed the level of expectation among outpatients attending rural health unit Jolo. With 100 samples taken through non-probability sampling method via purposive sampling, and with the use of weighted mean, standard deviation, t-test for independent samples, One-way ANOVA, and Pearson’s r, this study reveals the following findings:1) Of the 100 respondents, mostly are female, married within the age range of 41-and above, unemployed and college graduates ; 2) On the average, level of expectation of is rated as with high level of expectation in terms of location of the facility, administration, waiting area, physician, pharmacy, and basic services; 3) Generally, except for educational attainment, variables age, gender, civil status and occupation do not significantly mediate in ways how they assessed the level of expectation towards rural health unit; 4) Generally, group of respondents who assessed the level of expectation of outpatients attending rural health unit Jolo in terms of location of facility as Agree or with High expectation is probably the same group of respondents who assessed the level of expectation of outpatients attending rural health unit Jolo in terms of administration, waiting area, physician, pharmacy, and basic services. ; and 5) This study seems to support Model of Outpatients Satisfaction attending Health Centers.
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