Vol. 3 No. 2 (2026): Quality of Healthcare Services at the Emergency Room in Sulu Sanitarium and General Hospital: Basis for Management Improvement

This study assessed the quality of healthcare services at the Emergency Room of Sulu Sanitarium and General Hospital as a basis for management improvement. Specifically, the study evaluated the extent of healthcare quality in terms of responsiveness of services, reliability and competence of healthcare providers, and availability of facilities, equipment, and supplies. A descriptive-correlational research design was employed, and data were gathered through...